Privacy Policy
Last updated: July 24, 2026
Shanghai Gebao E-Commerce Co., Ltd. (“GEBBLO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://gebblo.com, purchase our products, contact us, or otherwise interact with our store and services.
1. Who We Are
The store is operated by:
Shanghai Gebao E-Commerce Co., Ltd.
Room C1089, No. 150 Lanfeng Road
Fengxian District, Shanghai 200000
China
Website: https://gebblo.com
Email: info@gebblo.com
2. Information We Collect
Depending on how you interact with our store, we may collect the following categories of information.
Information you provide
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Company name, where applicable
- Messages, inquiries, and customer-support communications
- Information you provide when requesting product guidance, warranty support, shipping support, or a return or refund review
Order and transaction information
When you place or attempt to place an order, we may collect:
- Products viewed, added to cart, or purchased
- Order number and order history
- Payment status
- Shipping and delivery details
- Customer-service, warranty, and return-related communications
Device and usage information
When you visit our store, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type and operating system
- Time zone
- Pages viewed and actions taken on our store
- Referring website or source
- Cookie identifiers and similar online identifiers
3. How We Collect Information
We collect information directly from you when you:
- Place an order
- Contact us by email or through our contact form
- Create or use a customer account, where available
- Subscribe to marketing communications
- Request product, sizing, installation, shipping, warranty, or order support
- Interact with our store, checkout, or customer-service channels
We also collect certain information automatically through cookies, browser technologies, server logs, and services used to operate our Shopify store.
We may receive information from service providers that help us process payments, deliver orders, provide customer support, or operate our store.
4. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer service and respond to inquiries
- Manage warranty, shipping-issue, return, or refund requests
- Verify transactions and help prevent fraud or misuse
- Maintain and improve our store, products, and customer experience
- Send order, delivery, support, warranty, or other service-related communications
- Comply with legal, accounting, tax, and regulatory obligations
- Protect the security and integrity of our store and services
Where permitted by applicable law and based on your preferences, we may also use your information to send marketing communications, product updates, and special offers. You may unsubscribe from marketing emails at any time using the link included in the email.
5. Cookies, Tracking Technologies, and Shopify Customer Privacy
We use cookies and similar technologies that are necessary to operate our store, such as keeping items in your cart, supporting checkout, remembering preferences, helping secure our services, and understanding how our store is used.
Our Shopify Customer Privacy settings provide a Cookie banner in applicable regions. Where required, we ask for consent before using non-essential cookies or similar technologies. You may manage your preferences through the Cookie banner or available privacy controls on our store.
We also provide a data-sharing opt-out mechanism where required by applicable law. If you submit an applicable opt-out request, we will process it in accordance with our Shopify privacy settings and applicable law.
You can also manage cookies through your browser settings. Please note that disabling necessary cookies may affect the availability or functionality of certain parts of our store.
6. Shopify and Shopify Network Intelligence
Our store is hosted by Shopify. Shopify processes certain personal information to provide the store platform, checkout, security, customer-support, and related services.
We currently use Shopify Network Intelligence. This may allow Shopify and us to use information about how visitors interact with our store to help provide a more customized shopping experience, understand store and advertising performance, and support relevant advertising or marketing activities, subject to applicable law and your privacy choices.
Information about activity on our store may be processed by Shopify and its service providers, including in countries outside your country of residence.
For more information about Shopify’s consumer privacy practices, please visit:
https://www.shopify.com/legal/privacy/consumers
You may also review Shopify’s privacy controls at:
7. How We Share Information
We do not sell personal information for money.
We may disclose personal information to trusted service providers only as necessary to operate our business and provide services to you. These providers may include:
- Shopify and Shopify-related service providers
- PayPal and other payment providers available at checkout
- Shipping carriers and delivery providers
- Warehousing or fulfillment providers, where applicable
- Customer-support providers
- Professional advisors, such as legal, accounting, or insurance advisors
- Government authorities or other parties when required by law, necessary to protect our rights, or necessary to prevent fraud or security issues
Depending on applicable law and the technologies used, certain data disclosures for advertising or personalization may be considered “sharing.” Where required, we provide privacy choices and opt-out mechanisms through our Shopify Customer Privacy settings.
8. Payment Information
Payments are processed through secure third-party payment providers, including PayPal and payment methods available through Shopify checkout.
We do not store complete credit-card numbers or complete payment credentials. Payment providers process payment information under their own privacy policies and security procedures.
9. Marketing Communications
If you choose to receive marketing communications from us, we may send product updates, educational content, promotions, special offers, or company news.
You may opt out of marketing emails at any time by selecting the unsubscribe link in the email. Opting out of marketing messages will not affect essential communications about your orders, shipping, warranty requests, or customer support.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete and support orders
- Manage shipping, warranty, return, or refund matters
- Maintain business, tax, and accounting records
- Resolve disputes
- Prevent fraud and protect our services
- Comply with legal obligations
- Enforce our agreements
When information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable law and our retention practices.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request information about certain disclosures of personal information
- Exercise applicable opt-out rights relating to the sale or sharing of personal information
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
To make a privacy request or ask a question about your personal information, contact us at info@gebblo.com. We may need to verify your identity before responding to a request.
12. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
13. Children’s Privacy
Our store is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16.
If you believe that a child has provided us with personal information, please contact us at info@gebblo.com so that we can take appropriate steps.
14. International Data Transfers
Because we operate internationally and use service providers that may operate in different countries, your personal information may be processed or stored outside your country of residence, including in China, the United States, and other locations where Shopify or our service providers operate.
Where required by applicable law, we take appropriate steps designed to protect personal information transferred internationally.
15. Third-Party Websites
Our store may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal obligations.
When we update this Policy, we will revise the “Last updated” date at the top of this page.