Privacy Policy

Last updated: September 1, 2026

GEBBLO Golf respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://gebblo.com (the "Site"), purchase products, contact us, or otherwise interact with our services.

1. Who We Are

The Site is operated by Shanghai Gebao E-Commerce Co., Ltd. ("we," "us," or "our").

Registered address: Room C1089, Building 3, No. 1150 Lanfeng Road, Fengxian District, Shanghai 201403, China.

2. Information We Collect

Depending on how you interact with the Site, we may collect:

  • Contact information, such as your name, email address, phone number, billing address, shipping address, and company name where applicable.
  • Order information, such as products viewed, added to cart, purchased, order number, payment status, delivery details, and communications relating to orders, warranty, returns, or refunds.
  • Information you provide in product inquiries, sizing or installation requests, and customer-support communications.
  • Device and usage information, such as IP address, browser type, device type, operating system, time zone, pages viewed, actions taken on the Site, referring source, and cookie or similar online identifiers.

3. How We Collect Information

We collect information directly from you when you place an order, contact us, create or use an account where available, subscribe to marketing communications, or request product or after-sales support.

We also collect certain information automatically through cookies, browser technologies, server logs, Shopify services, and other services used to operate the Site. We may receive information from service providers that help process payments, deliver orders, provide customer support, or operate the Site.

4. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders, arrange delivery, and provide customer service.
  • Manage warranty, shipping-issue, return, or refund requests.
  • Verify transactions, prevent fraud, and protect the security of the Site.
  • Maintain and improve the Site, products, and customer experience.
  • Send order, delivery, support, warranty, and other service-related communications.
  • Comply with legal, accounting, tax, and regulatory obligations.

Where permitted by law and based on your preferences, we may also send marketing communications, product updates, and special offers. You may unsubscribe from marketing emails at any time using the link in the email.

5. Cookies and Privacy Choices

We use cookies and similar technologies that are necessary to operate the Site, including to keep items in your cart, support checkout, remember preferences, help secure our services, and understand Site use.

Where required, we request consent before using non-essential cookies or similar technologies. You may manage available preferences through the Site's cookie banner or privacy controls, and you can also manage cookies through your browser settings. Disabling necessary cookies may affect Site functionality.

Where required by applicable law, we provide an available mechanism to opt out of certain data sharing. We process applicable requests in accordance with our Shopify privacy settings and applicable law.

6. Shopify and Shopify Network Intelligence

The Site is hosted by Shopify. Shopify processes certain personal information to provide the store platform, checkout, security, customer-support, and related services.

We use Shopify Network Intelligence. Shopify may use information about how visitors interact with our Site together with information from other merchants and Shopify to generate insights that support certain Shopify services, including store improvement, personalization, performance measurement, and relevant advertising or marketing activities. No other merchant can access our customer data.

Information about activity on the Site may be processed by Shopify, its service providers, and other third parties in countries outside your country of residence. For more information, see Shopify's Consumer Privacy Policy and privacy controls.

7. How We Share Information

We do not sell personal information for money. We may disclose personal information to service providers only as necessary to operate our business and provide services to you, including:

  • Shopify and Shopify-related service providers.
  • PayPal and its payment-processing services used at checkout.
  • Shipping carriers, delivery providers, and warehousing or fulfillment providers.
  • Customer-support providers and professional advisors.
  • Government authorities or other parties when required by law, to protect rights, or to prevent fraud or security issues.

Depending on applicable law and the technologies used, certain disclosures for advertising or personalization may be considered "sharing." Where required, we provide privacy choices and opt-out mechanisms through our Shopify Customer Privacy settings.

8. Payment Information

Payments are processed through PayPal and its Credit & Debit Card service. We do not store complete card numbers or complete payment credentials. Payment providers process payment information under their own privacy policies and security procedures.

9. Marketing Communications

If you choose to receive marketing communications, we may send product updates, educational content, promotions, special offers, or company news. You may unsubscribe at any time using the link in the email. Opting out of marketing does not affect essential communications about orders, delivery, warranty requests, or customer support.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to complete and support orders, manage delivery and after-sales matters, maintain business and tax records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable law and our retention practices.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information; withdraw consent where processing is based on consent; object to or restrict certain processing; request information about certain disclosures; or exercise applicable opt-out rights relating to the sale or sharing of personal information.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We may need to verify your identity before responding to a request.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

The Site is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps.

14. International Data Transfers

Because we use service providers that may operate in different countries, personal information may be processed or stored outside your country of residence, including in China, the United States, and other locations where Shopify or our service providers operate. Where required by applicable law, we take appropriate steps designed to protect personal information transferred internationally.

15. Third-Party Websites

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. Please review the relevant privacy policy before providing personal information to a third party.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal obligations. Any update will be posted on this page with a revised "Last updated" date.

17. Contact Us

For a privacy request or questions about this Privacy Policy, please contact the GEBBLO Golf team at support@gebblo.com or +86 130 4257 6702. Our support hours are Monday–Friday, 9:00 AM–6:00 PM EST, and we aim to respond within 2 business days.

Business address: Room C1089, Building 3, No. 1150 Lanfeng Road, Fengxian District, Shanghai 201403, China. You may also visit our Contact Us page for additional contact details.