What This Warranty Covers
This warranty covers manufacturing defects in materials and workmanship under normal, intended use. It applies to eligible GEBBLO Golf simulator enclosure products and related components sold directly by GEBBLO Golf.
Warranty Policy
Our limited warranty explains the coverage available for eligible GEBBLO Golf products and how to request after-sales support.
Limited Warranty
GEBBLO Golf provides a 3-year limited warranty from the date of delivery for eligible products sold directly by GEBBLO Golf.
Coverage
period3 years from delivery
Claim
responseInitial response within 2 business
days
How We Resolve a Claim
After reviewing a claim and confirming warranty coverage, GEBBLO Golf will determine the most appropriate solution. This may include repair guidance, replacement parts, a replacement, a refund, or another appropriate remedy.
All returns require prior written authorization. If an eligible item must be returned for assessment or resolution, we will provide the return instructions and the assigned warehouse before it is sent back. For a confirmed manufacturing defect, GEBBLO Golf will cover the applicable return shipping or collection cost.
Products Covered by This Policy
This policy applies to eligible GEBBLO Golf products sold directly by GEBBLO Golf. Where mandatory local law provides greater consumer rights, those rights remain unaffected.
For products from another brand, you may still contact our after-sales team for assistance. The warranty and after-sales information shown on the applicable product page governs how that product is handled. We will help contact the relevant brand or supplier and assist with the support process, but final coverage and resolution remain subject to that brand's applicable terms and assessment.
Delivery Issues
Shipping damage, missing parts, or an incorrect item are handled under our Shipping & Returns Policy. Please report these issues within 14 days of delivery so our after-sales team can review and assist.
Care, Wear & Exclusions
Impact screens, turf, and hitting mats are consumable components. Their usable life depends on ball speed, strike location, club type, installation, and frequency of use.
Normal wear and tear is not a manufacturing defect. Replacement components may be available for purchase. Contact our after-sales team if you need help sourcing a replacement part or maintaining your setup.
Normal Wear & Cosmetic Changes
Normal scuffing, marks, fading, material wear, or cosmetic changes that do not affect safe and functional product performance are not covered by this limited warranty.
Improper Use & Accidental Damage
Damage resulting from misuse, neglect, improper storage, improper installation, failure to follow setup guidance, accidents, fire, flood, or use with non-recommended third-party equipment is not covered.
Launch Monitors & Electronics
Launch monitors and other precision electronic devices require safe positioning outside ball-strike zones. Impact damage from direct hits, ricochets, or shanks is not covered by this enclosure warranty. Protective covers are strongly recommended.
Unauthorized Modifications
Alterations, modifications, or unauthorized repair attempts may void this limited warranty where permitted by applicable law.
Making a Warranty Claim
Contact our after-sales team with your order number, delivery date, clear photos or video of the issue, and a brief description of the installation and usage conditions. We aim to provide an initial response within 2 business days. Do not return an item until you receive written authorization and return instructions.