Our limited warranty explains the coverage available for eligible GEBBLO golf simulator products and how to request support.
GEBBLO provides a 1-year limited warranty from the date of delivery for eligible products sold directly by GEBBLO.
This warranty covers manufacturing defects in materials and workmanship under normal, intended use. It applies to eligible GEBBLO golf simulator enclosure products and related components sold directly by GEBBLO. Damage caused during transportation must be reported according to our Shipping & Returns Policy.
After reviewing an approved claim, GEBBLO will determine the most appropriate solution for the case. This may include repair guidance, replacement parts, a replacement, a refund, or another appropriate remedy.
If we need an eligible item returned for assessment or resolution, we will email the return instructions and cover the reasonable return shipping cost.
This policy applies to products sold directly by GEBBLO. If a separate product warranty is supplied with a specific component, that component's warranty terms may also apply. Where mandatory local law provides greater consumer rights, those rights remain unaffected.
Impact screens, turf, and hitting mats are consumable components. Their usable life depends on ball speed, strike location, club type, installation, and frequency of use.
Normal wear and tear is not a manufacturing defect. Replacement components may be available for purchase. Contact us if you need help sourcing a replacement part or maintaining your setup.
Normal scuffing, marks, fading, material wear, or cosmetic changes that do not affect safe and functional product performance are not covered by this limited warranty.
Damage resulting from misuse, neglect, improper storage, improper installation, failure to follow setup guidance, accidents, fire, flood, or use with non-recommended third-party equipment is not covered.
Launch monitors, projectors, and other electronic devices supplied by third parties are subject to the manufacturer's own warranty terms unless otherwise stated by GEBBLO. Impact damage from direct hits, ricochets, or shanks is not covered by this enclosure warranty.
Alterations, modifications, or unauthorized repair attempts may void this limited warranty where permitted by applicable law.
Contact us with your order number, the delivery date, clear photos or video of the issue, and a brief description of the installation and usage conditions. We aim to provide an initial response within 2 business days.
