Shipping & Returns
Shipping Policy
Last updated: September 1, 2026
GEBBLO Golf currently ships only to the 48 contiguous United States and Washington, D.C.
(Monday – Friday)
(Monday – Friday)
(Monday – Friday)
from order
U.S. Warehouse Fulfillment
U.S. orders are fulfilled from the warehouse best suited to your delivery address and available inventory. Our current U.S. fulfillment network includes:
- East: Blue Station Inc - ED, 195 Carter Dr, Edison, NJ 08817
- Central: Dock #23, 9500 W Sam Houston Pkwy S, Houston, TX 77099
- West: 5007 Ontario Mills Pkwy, Ontario, CA 91764
Customer pickup is available only by advance appointment. You must contact us and receive confirmation before visiting. Walk-in pickup cannot be accommodated.
Order Processing & Delivery
Orders are processed Monday through Friday. Our order cutoff time is 6:00 PM Eastern Standard Time (EST). Orders placed after the cutoff time, or on weekends or holidays, are treated as placed on the next business day for order-handling purposes.
Once your order has been authorized and verified, we will send a confirmation email and begin preparing it. Order handling takes 1–3 business days, excluding holidays. This time lets us match your selected configuration and prepare the correct components, as accessory sizes and requirements can vary by order.
Transit time is typically 4–7 business days, Monday through Friday. Once shipped, you will receive a shipping confirmation with tracking information. Total estimated delivery time is 5–10 business days from order, including handling time. Major holidays, carrier delays, and incomplete or invalid addresses may extend this estimate.
Free Shipping & Taxes
We offer free standard shipping for all online orders delivered within the 48 contiguous United States and Washington, D.C. No shipping charge is added at checkout for eligible orders. Applicable taxes are included in the product price.
We do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or APO/FPO/DPO military addresses.
Multiple Shipments
Depending on your selected configuration, some components may ship separately. If your order is sent in multiple packages, you will receive tracking information for each shipment as it becomes available.
Delivery Inspection & Shipping Issues
Please inspect your shipment carefully when it arrives. To help us resolve a delivery issue quickly:
- Record an unpacking video when opening the shipment.
- Keep all packaging materials until the order has been fully inspected.
- Contact us within 14 days of delivery if you find shipping damage or missing parts.
- If you received an incorrect item, model, or size, submit your exchange request within 30 days of delivery.
Delivery timing is an estimate from the date of order. It may take longer during major holidays, when an address is incomplete or invalid, or because of carrier delays. If your package has not arrived, please contact our after-sales team within 60 days after shipment. Requests received after this period may not be accepted.
If a shipping issue is confirmed, we will work with you to provide replacement parts, repair assistance, a replacement item, or another appropriate solution. If an eligible item needs to be returned, we will send return instructions and a return label or collection guidance, as appropriate.
Address Changes, Order Changes & Cancellations
Contact us as soon as possible if you need to change your shipping address, update an order, or request a cancellation. We begin preparation once an order is confirmed, so changes or cancellations can be difficult during processing. We will do our best to support your request, including after shipment, but changes may not be possible and may incur an additional fee.
Contact Us
For questions about an order, delivery, pickup, or shipping issues, contact our after-sales team at support@gebblo.com. We aim to respond within 2 business days.
Return & Refund Policy
Last updated: September 1, 2026
Returns and refunds are accepted only for items with confirmed manufacturing defects or transit damage. We accept exchange requests for any reason when submitted within 30 days of delivery. All returns and exchanges require prior written authorization.
Do not ship or bring any item to a warehouse before receiving written return authorization and instructions from our after-sales team. Items sent independently will not be accepted or processed.
Authorized Return Warehouse
Approved returns are sent back to the U.S. warehouse named in your written return authorization. Our return warehouses are the same locations used for U.S. fulfillment:
- East: Blue Station Inc - ED, 195 Carter Dr, Edison, NJ 08817
- Central: Dock #23, 9500 W Sam Houston Pkwy S, Houston, TX 77099
- West: 5007 Ontario Mills Pkwy, Ontario, CA 91764
Do not select a return warehouse yourself. Your authorization will identify the correct warehouse and provide the applicable return label or collection instructions.
Return Approval & Costs
Before any item is returned, our after-sales team will review the request and confirm whether there is a manufacturing defect or transit damage. If approved, we will issue written return instructions. Do not return an item until this approval has been provided.
For approved returns involving a confirmed manufacturing defect or transit damage, GEBBLO Golf will cover the applicable return shipping or collection cost. Your written return authorization will provide the applicable return label or collection instructions before the item is sent back.
Exchanges Within 30 Days
We accept exchange requests for any reason, including a manufacturing defect, transit damage, an item sent in error, an incorrect size selection, a different model request, or a change of mind. Submit your request within 30 days of delivery. All exchanges require written approval, and the replacement item must be available.
If GEBBLO Golf is responsible: For confirmed manufacturing defects, transit damage, or an incorrect item, model, or size sent by us, GEBBLO Golf will cover the applicable return and replacement shipping costs. There is no price adjustment for a like-for-like replacement or for correcting an item sent in error.
If the exchange is requested by the customer: For a customer-selected incorrect size, a different model request, or a change of mind, the customer is responsible for the applicable return and replacement shipping costs. Any difference in product price will be charged or refunded as applicable.
Before approving an exchange, we will confirm the replacement availability, shipping costs, return instructions, and any price adjustment in writing. Do not send an item back until you have received this authorization.
Change-of-Mind Returns
GEBBLO Golf does not accept returns or refunds for personal preference, change of mind, room-planning changes, or products selected with specific dimensions, configurations, or customized requirements. However, you may request an exchange within 30 days of delivery under the approved exchange process above. The customer is responsible for the applicable return and replacement shipping costs and any product price difference.
Shipping Damage, Missing Parts & Incorrect Items
Report shipping damage or missing parts to our after-sales team within 14 days of delivery. If you received an incorrect item, model, or size, submit your exchange request within 30 days of delivery. Please include your order number, photos or video of the issue, and retain the original packaging. An unpacking video is strongly recommended to help us review the case efficiently. If a return or exchange is approved, we will provide the applicable return label or collection instructions before the item is sent back.
Manufacturing Defects & Warranty Support
Confirmed manufacturing defects are handled under our Warranty Policy. Depending on the case, GEBBLO Golf may provide replacement parts, a replacement, a refund, or another appropriate remedy.
Refund Processing
Once GEBBLO Golf approves a refund, it is typically processed to the original payment method within 5–10 business days. The time needed for your payment provider to post the refund may vary.
Contact Us
For returns, refunds, exchanges, warranty, and after-sales support, contact our after-sales team at support@gebblo.com. We aim to respond within 2 business days.